FCC opens consumer complaint center

I found this interesting article in Inside Radio: FCC simplifies complaint process.

This is part of the “Reboot FCC” initiative which started many months ago.  While I applaud the FCC’s acknowledgment that they are essentially a slow, plodding government bureaucracy, saying something about it and doing something about it are two different things.

The Consumer Help Center is a website where the public can complain about such things as junk faxes, telemarketers, TELCO billing issues, ISPs, indecent language, and a whole host of other topics.

My question is, what happens to the complaint, once it is received?  I’d like to hear if anyone has tried this and what the results were.  Perhaps they will include a section for reporting IBOC interference on the broadcast band.